Plan new hires based on other new hires

Description

This requires that a workforce planning tool automatically add specific hires based on both existing and planned hiring of other roles. This ensures that workforce modeling is done in a consistent manner across the business and reduces manual intervention by hiring managers.

Example Use Case

Scenario: A call center may expand due to new third party contracts they are bidding for. They need to hire more call center representatives in various call centers around the globe.

Solution: With their modern workforce planning model in their CPM platform, they add 10 new customer service representatives for Denver and another 20 for San Jose. The system automatically adds 1 manager for Denver and 2 for San Jose, along with 1 IT support rep to headquarters in Albuquerque. This is accomplished thanks to a rule in the system that triggers support hires based on the number of customer service representatives added into the system.

Considerations

This feature may be as simple as a one-time addition, where a support staff member is added at the time the subordinate hires grow to a certain number. It might not reverse that when the subordinate hires drop below a threshold. In the example above, imagine Denver dropped to 9. Would it terminate the manager? Can that be configured?

Whenever something happens automatically, we inevitably see a need for an exception at some point. Confirm with the vendor that exceptions can be handled when needed.

Questions to Ask a Vendor

• Rules: How do the rules for adding supporting hires work? Is it based on a number of hires, or some other metric?
• Reversals: If I have say a manager hire based on subordinates and the subordinate level gets below a threshold, does it terminate the manager from the plan?
• Adding Rules: If I add a new hiring rule today, will it look at the existing hires, or only work for new hires?