Non-financial metrics such as unit and component counts are data points such as “unit volume” or “renewal rate” that can significantly impact planning calculations. The ability to incorporate these metrics into the CPM software carries the potential to provide an organization with more significant insights into its performance, facilitating more informed business decisions.
Scenario: A global manufacturing and retail corporation utilizes CPM software for strategic planning. Traditionally, the company has worked backwards into their planusing financial metrics like gross margin for planning. However, they realize the potential of the unutilized non-financial data they consistently generate, such as daily production unit counts and component counts.
Solution: The company decides to incorporate non-financial metrics into their strategic planning process. With their CPM software, they begin utilizing Unit Count and Component Count as key non-financial parameters. These metrics help them observe patterns and trends which in turn aid in better forecasting and resource allocation.
Almost all financial planning and consolidation systems provide the ability to use non-financial metrics in the plan. However, not all of them do a good job of keeping those metrics current in the system. In other words, some products do not calculate the metrics with data it has access to. They simply ask the user to enter in a calculated metric every month which means those metrics are calculated offline, defeating the purpose of a CPM tool to a certain degree.
Non-financial metrics are broad and are based on industry. They can be anything from unit demand of a specific item in a manufacturing or wholesale environment, or renewal rate in the SaaS industry.